Let’s talk returns
Your next step starts with three details.
Tell us the country, the product and what needs to happen. We will clarify the handling scope and the information needed for a quote.
Receiving country
Where do the returns need to arrive? If you are unsure, describe where the goods are now.
Product & condition
Product type, size, SKU or reference, current condition and any batteries or special handling requirements.
The work you need
Receiving and storage, agreed inspection, repacking or forwarding. Mention a removal batch separately from a consumer return.
Helpful extra details
Expected parcels and items, onward destination, inspection criteria and your existing record format, if known.
Prices, storage periods, inspection scope and onward transport are confirmed individually. Wait for receiving instructions before sending goods. Do not email passwords, payment details or API keys.