1. Website and shipment agreements
This website presents services offered under the Jeton Express brand by JETON EXPRESS SERVICE LIMITED. Guides, estimates and reference tools provide general information. Browsing, downloading a checklist or sending an inquiry does not book a shipment. A shipment requires written confirmation of the contracting party, cargo acceptance, route, work scope, charges and responsibilities. These website terms do not replace an agreed shipment contract or mandatory law.
2. Cargo, prices and timing
Provide accurate descriptions, quantities, outer dimensions, gross weights, packaging and destination details. Disclose batteries, liquids, restricted goods and special handling needs before dispatch. Confirm reception instructions before sending cargo. Quotation validity, chargeable weight or volume, inclusions, taxes, customs, storage and destination charges must be agreed for the shipment. Timings are estimates unless expressly agreed otherwise; acceptance, routing and delivery depend on carrier, customs and operational conditions.
3. Changes, claims and applicable terms
Ask the team to confirm the effect of changes or cancellation before acting; costs depend on work already agreed or performed. Report damage, shortage or delays promptly with the shipment reference, photographs and receiving records. Claim deadlines, liability, insurance, refunds and dispute procedures depend on the agreed service, applicable transport documents and mandatory law. Insurance is not automatically included. Confirm these matters before booking; this page sets no blanket waiver, compensation cap or exclusive court.
4. Returns handling and authorisation
An inquiry does not authorise receipt or handling. Receiving location, accepted products, expected quantities, inspection criteria, evidence, storage period and charges require confirmation. Restocking, repacking, onward movement, repairs or disposal require an agreed scope and owner approval. Parcels, items and handling actions are different counts; several actions may apply to one item. Warehouse receipt or inspection does not automatically trigger a customer refund or establish that goods are fit for resale.
Contact
JETON EXPRESS SERVICE LIMITED
hi@pickpaket.com
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