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Let’s talk returns

Services

Consolidation & forwarding

Bring scattered returns together. Send them where they belong.

A consolidation plan links the goods you approve to the final cartons and destination. Packing and transport are reviewed on the actual outbound shipment.

Let’s talk returns
Cardboard cartons stacked on a wooden pallet
1688 Overseas UK · Real-photo library

Prepare for this service

  • Original return or batch references with SKU and item quantities
  • Which items are approved for release and which must remain
  • Packaging to retain or replace and any protection requirements
  • Recipient, onward destination and receiving conditions
01

Keep the item-to-carton link

Match original return references, SKUs and approved quantities to final carton numbers. Items still awaiting inspection or instructions remain identifiable.

02

Prepare the onward journey

Confirm the recipient, destination and packaging requirements. Freight is reviewed against final packed dimensions, weight, route and receiving conditions. Shipping and packaging costs are scoped before approval.

03

Close the loop with a handover

The dispatch record connects released items, quantities, final cartons and handover references. Unapproved or remaining stock stays visible for your next decision.

Prices, storage periods, inspection scope and onward transport are confirmed individually. Wait for receiving instructions before sending goods. Do not email passwords, payment details or API keys.

The records to agree before we start

01

Item-to-carton mapping

Keep the original references and packed SKU quantities against each final carton.

02

Final shipping basis

Record final packed dimensions and weight with their units; confirm packaging and route scope before dispatch.

03

Release and remaining stock

Connect authorised quantities to the handover reference and keep unresolved or stored items visible.

When a batch needs a decision

Only part of the batch is approved

Pack and release the agreed items. Keep waiting-for-inspection and waiting-for-approval stock separate from goods cleared for movement.

Packaging or destination changes

Recheck materials, final measurements, recipient and route. Obtain approval for the revised work and transport cost before the changed shipment proceeds.

Prepare your next handoverFrom separate returns to one traceable shipment

A PRACTICAL WAY FORWARD

One return. A connected process.

01

Tell us what is coming

Start with the receiving country, product and work you need. We confirm the location and scope before you send.

02

Receive & understand

Incoming references, counts and agreed inspection results give your team a basis for the next decision.

03

Decide & move forward

Approve storage, repacking, restocking or consolidated forwarding. We align the next action with your instructions.

LET’S FIND THE RIGHT FIT

Your next step starts with three details.

Tell us the country, the product and what needs to happen. We will clarify the handling scope and the information needed for a quote.

Let’s talk returns
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