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Service provider

Orange Connex

Orange Connex documents UK and EU buyer-return products, including eligible non-FBA returns originally shipped elsewhere. Fulfilment centres and assigned return centres must be distinguished.

Published coverage

United Kingdom · Germany · United States

Company and product capabilities

This is provider-level scope. It does not establish that every listed facility offers these services or accepts external returns.

  • Receiving
  • Product checks
  • Labelling & packing
  • Onward dispatch
  • Transport

UK and EU return services are documented; a US return service is unverified. Fulfilment locations and return centres serve different roles. Confirm the return centre assigned to your account.

This is a documented reference. Current acceptance, charges and a PickPaket handling arrangement have not been confirmed.

Returns and aftercare with this provider

Orange Connex documents UK and EU buyer-return products, including eligible non-FBA returns originally shipped elsewhere. Fulfilment centres and assigned return centres must be distinguished.

When this fits Eligible buyer returns with an assigned account return centre.

US reverse services remain unverified. Confirm the country and centre; the published return product excludes FBA. Non-eBay orders cannot assume access to OC return labels.

Scope to confirm

Buyer-return receiving and evidence

The company’s service range is a starting point; this facility’s work and acceptance still need confirmation.

When this fits
A buyer needs an authorised local return address, with parcel identification and records for the seller’s refund decision.
Prepare
Sales channel, order and RMA, tracking number, SKU, quantity, condition and expected monthly returns.
Confirm before proceeding
External-order acceptance, receiving reference, photos and inspection scope, storage terms and the seller’s deadline.
Discuss this service

Scope to confirm

Inspection, relabelling and resend

The company’s service range is a starting point; this facility’s work and acceptance still need confirmation.

When this fits
Returned goods may be suitable for another order after agreed checks, packaging or labels.
Prepare
SKU and serial-number rules, photos if available, missing-part checklist, grading criteria and new order details.
Confirm before proceeding
The checks and packaging available at this site, consumables, resale condition, new-buyer dispatch and who approves the final instruction.
Discuss this service

Scope to confirm

Consolidated return to China or supplier

The company’s service range is a starting point; this facility’s work and acceptance still need confirmation.

When this fits
Several authorised returns are to be combined for a supplier or another receiving site in China.
Prepare
Ownership and release documents, item and carton list, dimensions, weights, value and the supplier’s receiving agreement.
Confirm before proceeding
Warehouse release, packing, transport quotation, customs or re-import arrangements and the accepted destination before dispatch.
Discuss this service

These assessments connect your requirement with published information. A related capability in a source does not confirm acceptance of your goods, an active PickPaket arrangement or permission to dispatch.

Documented facilities

10 facility profiles

Germany · Buseck

Orange Connex · Buseck

Fulfilment facility

Kasseler Str. 7Buseck35418Germany
Warehouse code
eF 2

Buyer-return receiving and evidence · Inspection, relabelling and resend

Published reference · acceptance to confirm

View facility details

Germany · Langenlonsheim

Orange Connex · Langenlonsheim

Fulfilment facility

An den Nahewiesen 1Langenlonsheim55450Germany
Warehouse code
eF 1

Buyer-return receiving and evidence · Inspection, relabelling and resend

Published reference · acceptance to confirm

View facility details

United Kingdom · Brownhills / Walsall

Orange Connex · Brownhills / Walsall

Fulfilment facility

Unit 30, Maybrook Industrial Estate, Maybrook RoadBrownhills / WalsallWS8 7DGUnited Kingdom
Warehouse code
eF 2

Buyer-return receiving and evidence · Inspection, relabelling and resend

Published reference · acceptance to confirm

View facility details

United Kingdom · Enderby / Leicester

Orange Connex · Enderby / Leicester

Fulfilment facility

Unit 1, Commercial Park, 335 Leicester LaneEnderby / LeicesterLE19 4DBUnited Kingdom
Warehouse code
eF 1

Buyer-return receiving and evidence · Inspection, relabelling and resend

Published reference · acceptance to confirm

View facility details

United Kingdom · Rugby

Orange Connex · Rugby

Fulfilment facility

Mill RoadRugbyCV21 1PRUnited Kingdom
Warehouse code
UK04

Buyer-return receiving and evidence · Inspection, relabelling and resend

Published reference · acceptance to confirm

View facility details

United States · Houston

Orange Connex · Houston

Fulfilment facility

5880 W Fuqua Street, Suite 200Houston, Texas77085United States
Warehouse code
South01

Buyer-return receiving and evidence · Consolidated return to China or supplier

Published reference · acceptance to confirm

View facility details

United States · Perth Amboy

Orange Connex · Perth Amboy

Fulfilment facility

Street address not yet published

Warehouse code
To confirm

Buyer-return receiving and evidence · Consolidated return to China or supplier

Published reference · acceptance to confirm

View facility details

United States · Rancho Cucamonga

Orange Connex · Rancho Cucamonga

Fulfilment facility

8369 Milliken AvenueRancho Cucamonga, California91730United States
Warehouse code
To confirm

Buyer-return receiving and evidence · Consolidated return to China or supplier

Published reference · acceptance to confirm

View facility details

PickPaket

Plan the next step with PickPaket

Share the goods, quantities, sales channel and destination. We confirm the receiving site and work before any dispatch.

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retoure@pickpaket.com
Sources and review details
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