COURIER PARTNER / EUROPE
Compare local Return, Retour and Retoure services, then plan how each parcel reaches your agreed receiving location and becomes a traceable warehouse record.
Sources checked · 29 October 2026
This directory describes publicly documented carrier services. Listing does not confirm a commercial partnership, an active PickPaket carrier account or an available integration. Each route and receiving address must be agreed before labels are issued.
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Method tags show documented options. They depend on the selected country, merchant setup and hand-in channel; an absent tag does not mean a service is unavailable.
Carrier directory · 20
Local service directory
DHL Retoure / Retoure International
International returns to Germany through participating postal networks. Merchants can enclose labels or provide them through customer service, a booking link or web service. Confirm the origin country and receiving address. A German domestic mobile return QR code does not establish QR availability abroad.
Hermes Retoure
Hermes Germany accepts merchant-authorised returns with a printed return label or a mobile QR code. ParcelShop and Hermes Box options depend on the supplied instructions. Business customers can arrange return collections through the agreed service. Confirm who pays and retain the hand-in receipt; an outbound delivery by another carrier does not itself prevent an approved Hermes return.
Local service directory
Retour Online
Retour Online offers QR-based drop-off without customer printing, printed-label returns and eligible mailbox collection. International guidance directs customers to the local postal partner. Confirm product, address eligibility and integration: a French mailbox option is not a Europe-wide collection service.
Retours e-commerce
The official return instructions require the customer to contact the seller first. Use the merchant-approved return method and network instructions; an outbound Mondial Relay delivery does not itself authorise a return. Confirm the destination and accepted Point Relais or locker before drop-off.
Local service directory
Evri Returns
UK returns can use a ParcelShop, Locker or booked courier collection when offered for the retailer. Print In ParcelShop can turn the supplied QR or authorisation code into a label. The cited instructions require a printed label for Lockers and courier collection. Check the retailer listing and return authorisation before choosing a hand-in method.
Royal Mail Tracked Returns
Tracked Returns gives UK merchants tracking and an online label portal. Labels to Go supports printing at participating Post Office branches or Royal Mail customer service points; Parcel Collect provides a collection option. For an already supplied return label, follow the collection instructions and affix the required postage label: a QR code alone is not an attached shipping label.
Local service directory
Paq Retorno
A Spanish reverse-parcel option with merchant-generated labels and post-office drop-off instructions. The returns portal can require a seller-issued identifier. Confirm Paq Retorno versus other return products, account access, permitted parcels and the receiving address; do not assume cross-border eligibility.
Devoluciones e-commerce
The Spanish e-commerce return journey offers return hand-in at a SEUR Pickup shop or collection at home or work. The seller’s return process supplies the required instructions and references. Confirm the actual booking, accepted goods and receiving address. This Spanish offer does not establish that every SEUR or Geopost country supports the same return service.
Local service directory
Devolução Fácil / Easy Return
In Portugal, Devolução Fácil lets customers start a return online and hand in a packed parcel at a CTT shop, point or eligible Locky locker using the return code. The platform distinguishes customer-paid and merchant-funded arrangements. The merchant-funded Easy Return option requires the relevant CTT contract. Confirm seller participation, payment and parcel eligibility before drop-off.
Local service directory
Shop Return / Collection request
The Dutch offer combines parcel-point returns, labels in the box or on demand, digital QR labels and collection requests. With the digital option, a participating point prints the label. International options vary by origin: confirm both the return lane and whether drop-off or collection is enabled.
Internationale retouren
International returns use local drop-off networks, with label management and tracking through a returns platform. The offer can include branded portals and receipt individually or in consolidation. Pricing depends on origin, parcel type and selected options; customs charges may arise for non-EU flows.
Local service directory
bpack Easy Retour
bpost describes merchant-provided return labels and customer-arranged return shipping. Its business FAQ limits Easy Retour for parcels abroad to deliveries within the EU. Confirm the applicable return product and billing arrangement; do not treat the Belgian domestic process as a universal international offer.
Local service directory
ShopReturnService
The Italian service supports domestic and cross-border returns through GLS Points and a customisable returns portal. Customers manage the request through the portal. Check the specific origin and destination, participating drop-off points and available label format before publishing instructions. The portal offers a printed PDF label or a QR code at the GLS Point. The cited offer limits UK and Swiss participation to domestic shipments. The cited UK option excludes shipments from Great Britain to BT postcodes in Northern Ireland.
Poste Delivery Business · Reverse
Reverse is a paid option of Poste Delivery Business. Domestic customers can use home collection, post offices or eligible Punto Poste locations. International returns use the foreign postal operator’s post office under the relevant offer. Confirm the contract, waybill process and origin-country options.
Return My Parcel
Return My Parcel is BRT’s configurable returns portal, with merchant branding and dashboards for return volumes and reasons. The offer highlights hand-in points and lockers and describes returns in Italy and Europe. Configure approval rules and customer instructions with BRT; validate each international origin and destination separately before offering it in your store.
Local service directory
Szybkie Zwroty
Polish Fast Returns starts in InPost Mobile or SzybkieZwroty.pl, with a return code for locker drop-off under the participating shop’s process. Merchant participation and approval rules matter. This Polish product does not establish that every InPost country can return to every European warehouse.
Local service directory
Retourpaket / Retourenlabel Online
Austrian Post’s self-service return instructions distinguish an existing printed label, a merchant-issued QR code that prints a label at a self-service station, and a return paid for by the sender. Pack the goods first and keep the receipt. Online return-label products and any collection option must be activated separately under the relevant merchant arrangement.
Local service directory
PostNord Return
The Swedish business offer, formerly Return Drop Off, supports returns with merchant-provided prepaid labels or QR codes. Assess it for Nordic customer returns, while confirming the actual origin, destination and available hand-in network. A collection product requires its own service confirmation.
Local service directory
Customer Returns / sending code
Posti’s Finnish sending-code service allows customers to return parcels through Posti lockers and service points without printing an address label. The short code identifies the shipment and generates its transport barcode. Confirm the merchant’s supported sending-code solution and return instructions. This Finnish service does not establish identical return functionality across SmartPosti’s Baltic markets.
Local service directory
Retur til bedrift
Norway’s Retur til bedrift is ordered through Mybring or EDI and returns parcels to the merchant’s address with tracking. Depending on the arrangement, customers use a postal shop, locker or booked mailbox pickup. The cited instructions exclude handwritten-code returns from postal shops and the customer’s mailbox; confirm the compatible locker and label process first.
Logos belong to their respective carriers and identify the services described. Each link below leads to the official source. Their display does not confirm a commercial partnership.
For a concentrated customer market, assess a domestic return service to an agreed local receiving address. Confirm that the address can receive the product and parcel format before adding it to your store.
For several sales markets, check each origin → destination lane separately. A carrier’s outbound coverage does not establish its return coverage. Compare local drop-off access with the full cost of the return to your chosen hub.
For dispersed returns, assess local receipt followed by an approved consolidated movement. Confirm receiving, storage, inspection, export preparation and onward transport separately; consolidation is a second movement.
The merchant approves the return and provides the correct label and instructions. Keep the order or RMA reference linked to the tracking number.
Clear information for your next decisionThe customer retains proof of hand-in. Follow carrier tracking and investigate stalled, misrouted or damaged parcels through the account holder.
Clear information for your next decisionAt the agreed location, reconcile the actual arrival against the supplied reference. A carrier “delivered” scan is separate from warehouse item count and inspection.
Receiving & storageUse the agreed inspection record to approve storage, repacking or consolidation. The merchant controls refunds and stock disposition; onward transport needs separate instructions.
Product checksThe directory does not establish label-issuing capability. Confirm the carrier account, billing authority and supported route first. An existing merchant label can be assessed against the agreed receiving setup.
No. A digital code changes how the transport label is supplied. Packaging remains required unless the exact carrier product expressly provides a packaging-free return.
No. Customers should obtain return authorisation and instructions from the seller. This page links to official carrier information; it does not create a booking or a valid shipping label.
Treat them as separate route checks. Confirm customs documents, original shipment evidence, declared contents and who handles clearance with the carrier or broker before booking.
Agree the decision rule with the merchant. Keep proof of hand-in, tracking events, receipt records and photos where commissioned. Warehouse inspection does not replace the carrier claim procedure.
Send your sales countries, monthly return volume, parcel sizes, product category, existing carrier accounts and preferred receiving country. We can then review receiving and handling requirements alongside your transport setup.