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Service provider

Cainiao

Cainiao’s network includes fulfilment facilities, transport hubs and platform-linked returns. The first decision is which role and order programme applies to your goods.

Published coverage

United Kingdom · Germany · France · Spain · Netherlands · Poland · Belgium · United States

Company and product capabilities

This is provider-level scope. It does not establish that every listed facility offers these services or accepts external returns.

  • Receiving
  • Product checks
  • Onward dispatch
  • Transport

This is a documented reference. Current acceptance, charges and a PickPaket handling arrangement have not been confirmed.

Returns and aftercare with this provider

Cainiao’s network includes fulfilment facilities, transport hubs and platform-linked returns. The first decision is which role and order programme applies to your goods.

When this fits Merchants reviewing fulfilment or an authorised platform release.

A hub or fulfilment address is not an open buyer-return address. AliExpress agreement facilities follow the seller’s programme and current account instructions.

Scope to confirm

Buyer-return receiving and evidence

The company’s service range is a starting point; this facility’s work and acceptance still need confirmation.

When this fits
A buyer needs an authorised local return address, with parcel identification and records for the seller’s refund decision.
Prepare
Sales channel, order and RMA, tracking number, SKU, quantity, condition and expected monthly returns.
Confirm before proceeding
External-order acceptance, receiving reference, photos and inspection scope, storage terms and the seller’s deadline.
Discuss this service

Scope to confirm

Inspection, relabelling and resend

The company’s service range is a starting point; this facility’s work and acceptance still need confirmation.

When this fits
Returned goods may be suitable for another order after agreed checks, packaging or labels.
Prepare
SKU and serial-number rules, photos if available, missing-part checklist, grading criteria and new order details.
Confirm before proceeding
The checks and packaging available at this site, consumables, resale condition, new-buyer dispatch and who approves the final instruction.
Discuss this service

Scope to confirm

Consolidated return to China or supplier

The company’s service range is a starting point; this facility’s work and acceptance still need confirmation.

When this fits
Several authorised returns are to be combined for a supplier or another receiving site in China.
Prepare
Ownership and release documents, item and carton list, dimensions, weights, value and the supplier’s receiving agreement.
Confirm before proceeding
Warehouse release, packing, transport quotation, customs or re-import arrangements and the accepted destination before dispatch.
Discuss this service

These assessments connect your requirement with published information. A related capability in a source does not confirm acceptance of your goods, an active PickPaket arrangement or permission to dispatch.

Documented facilities

10 facility profiles

Facility profile · Cainiao · Liège e-Hub
Photo source · Rights / licence
Photo source

Credit: Liege Airport / Cargoland；摄影作者未公开署名

Rights / licence: Original publisher retains rights. Public reuse terms were not stated. Loaded from the original publication; file unmodified.

Belgium · Liège Airport / Grâce-Hollogne

Cainiao · Liège e-Hub

Transport hub

Street address not yet published

Warehouse code
To confirm

Failed-delivery or carrier returns

Published reference · acceptance to confirm

View facility details

Germany · Mannheim · second site opened 2026

Cainiao · Mannheim · Warehouse 2

Fulfilment facility

Street address not yet published

Warehouse code
To confirm
Published floor area
>20,000m²

Buyer-return receiving and evidence · Consolidated return to China or supplier

Published reference · acceptance to confirm

View facility details

Spain · Madrid

Cainiao · Madrid

Fulfilment facility

Street address not yet published

Warehouse code
To confirm

Buyer-return receiving and evidence · Consolidated return to China or supplier

Published reference · acceptance to confirm

View facility details

Spain · Mollet del Vallès

Cainiao · Mollet del Vallès

Returns facility

Carrer del Molí de Can Bassa（官方原文地址不完整）Mollet del VallèsSpain
Warehouse code
6

Platform-controlled return review

Published reference · acceptance to confirm

View facility details

France · Paris region · fourth site opened 2026

Cainiao · Paris · Warehouse 4

Fulfilment facility

Street address not yet published

Warehouse code
To confirm

Buyer-return receiving and evidence · Consolidated return to China or supplier

Published reference · acceptance to confirm

View facility details

United Kingdom · Daventry

Cainiao · Daventry

Fulfilment facility

4 Nasmyth RoadDaventryNN11 8NFUnited Kingdom
Warehouse code
To confirm
Published floor area
150,911 sq ft

Buyer-return receiving and evidence · Consolidated return to China or supplier

Published reference · acceptance to confirm

View facility details

Poland · Rokitno

Cainiao · Rokitno

Fulfilment facility

Street address not yet published

Warehouse code
To confirm

Buyer-return receiving and evidence · Consolidated return to China or supplier

Published reference · acceptance to confirm

View facility details

United States · Florence, New Jersey

Cainiao · Florence, New Jersey

Returns facility

1401 West Front st, Florence, New Jersey 08518United States
Warehouse code
USE101

Platform-controlled return review

Published reference · acceptance to confirm

View facility details

PickPaket

Plan the next step with PickPaket

Share the goods, quantities, sales channel and destination. We confirm the receiving site and work before any dispatch.

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Sources and review details
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